Privacy Policy

This Privacy Policy explains how personal information is collected, used, and protected when using this website and booking services.

1. Who This Policy Applies To

This policy applies to all visitors to this website and all clients who book or enquire about services.

2. What Information Is Collected

The following personal information may be collected:

  • Name

  • Email address

  • Phone number

  • Any information provided through booking forms, intake forms, or email communication

  • Details relating to sessions (for example, topics discussed or support requested)

Payment details are processed securely through third-party providers and are not stored directly on this website.

3. How Information Is Collected

Information may be collected when:

  • Booking a service

  • Completing a contact form or intake form

  • Sending an email or enquiry

  • Communicating before, during, or after a session

4. How Information Is Used

Personal information is used to:

  • Deliver booked services

  • Manage appointments and scheduling

  • Communicate before and after sessions

  • Provide relevant support and follow-up

  • Maintain internal records

Information will not be used for marketing purposes unless clear consent has been given.

5. Confidentiality

All information shared during sessions is treated as confidential.

Information will not be shared with employers, agencies, family members, or third parties unless:

  • Clear written consent has been provided, or

  • There is a legal obligation to do so (for example, where there is a serious risk of harm or a legal requirement).

6. Data Storage & Security

Personal information is stored securely using trusted platforms and service providers.

Reasonable steps are taken to protect data from loss, misuse, or unauthorised access.

Information is only kept for as long as necessary to provide services and meet legal or administrative requirements.

7. Third-Party Services

This website and booking system may use third-party providers (such as scheduling platforms, payment processors, and website hosting services).

These providers may process personal data as part of delivering their services and have their own privacy policies.

8. Your Rights

Under UK data protection law, individuals have the right to:

  • Request access to their personal data

  • Request correction of inaccurate information

  • Request deletion of personal data, where appropriate

  • Withdraw consent where applicable

Requests can be made using the contact details below.

9. Cookies

This website may use cookies to improve user experience and understand how the site is used.

You can choose to accept or decline cookies through your browser settings.

10. Changes to This Policy

This Privacy Policy may be updated from time to time.

The most current version will always be available on this page.

11. Contact

If there are any questions about this Privacy Policy or how personal data is handled, please get in touch via the Contact page on this website.

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Private Staff Life
hello@theprivatestafflife.co.uk

Private Staff Life is operated by Rosie O’Neill, a sole trader based in the United Kingdom. Private Staff Life is registered with the Information Commissioner’s Office as a data controller.